FAQ
Where is Angel Face Botanicals?
We re-branded to SpaGoddess Apothecary in 2018. Many of your favorite Angel Face products are available from our new brand with the same formulas. SpaGoddess offers Angel Face customer fav's as seasonal limited editions. Get on our mailing list to make sure you're notified!
Can't find what you're looking for? Please send us a note via the contact page.
When will my order ship?
We ship most orders within 3-7 days. We are a very small, artisan-run company and sometimes there can be a delays as we make fresh product specifically for your order. Your account will be updated when your order ships and you will receive an email or SMS with the tracking info.
Do you have samples?
We have limited samples + trial sizes available for purchase. If you do not see the sample you are interested in, it is not available at this time. We do not send out free samples.
Do you ship to outside of the US?
We currently ship to Canada, but have discontinued international shipping due to expense, unreliability, complicated international import/export regulations + customs duties.
Are your products Certified Organic?
We use Certified Organic Ingredients in most of our product formulations. We are a small company with extremely high ecological standards. Angel Face Botanicals, Inc and SpaGoddess Apothecary was founded on a commitment of purity and excellence. If an ingredient is listed as Organic, it is Certified Organic by our suppliers.
What is the shelf life of your products?
The fresher the better! For maximum benefit from the vital nutrients in our products use immediately. Our products are made fresh, from pure, natural and organic ingredients with minimal additives and without fillers, synthetics, or toxic preservatives. Use them now rather than store them in the closet for later use.
We recommend using our water based products within a year of purchase and use the oil-based products within 1-1.5 years. Expiration dates can be extended with proper storage out of heat and sun.
Why do products vary in color?
Organic botanicals, natural clays and solar dried mineral salts have natural variations depending on growing conditions, location and season of harvest. We do not use any synthetic colors, so the natural variations show through. SpaGoddess celebrates these unique, natural fluctuations as gifts from the Earth.
Have you signed the Compact for Safe Cosmetics?
Yes. We wholly believe in providing our customers with safe skin care products, free of harmful toxins.
Where are you located?
We've been in Mt Shasta, CA since November 2019. Our HQ was Santa Cruz, CA since 2011-2019. Portland, OR 2008-2011. We were founded in Sausalito, CA.
Can I find your products in a store near me?
Please visit the Stockist page for a list of the Spas and Stores which carry our products.
Do you have a brick and mortar store or spa location?
Not at this time, but it there's a possibility for the future...
Do you wholesale?
Yes! For more information, please send us an inquiry via our wholesale page HERE.
Do you private label?
No. We do sell in bulk quantities which you can repackage under your own label.
Why glass? Why amber/black/violet?
Glass protects the integrity of our nutrient rich-products the best. Exposure to light and heat lessens the shelf life, so we use dark glass to help protect the vital plant nutrients in our formulas. Plus we think the colored glass is so pretty.